Center Supervisor Job In Kuwait

Supervisor

Job Id :100155437

Description

Job description

Maintaining smooth and efficient operations of a center.
Creating an environment that promotes team work and maintaining discipline
Ensure customer satisfaction by quick processing and addressing grievances.
Gives assistance to staff to maximize productivity and reduction of non-productive time.
Creation and maintenance of records.
Creating maintaining and sharing the performance reports with Management/staffs.
Ensuring inventory and requirements for smooth operations.
Roistering staff and proper manning of staffs for Cs.
Updates on self and staff on the BLS/Consulate /Embassy updates.
Day end cash closing and reports
Training on CS, product and process.
To be the first level escalation for the customer and employee grievances.
Other Requirements

Excellent communication and interpersonal skills
Should be a Graduate in any Discipline.
Working experience in Team Management
Working experience in business development/strategies for improving the business.
Working experience in client relationship management.

Language Proficiency – English and Arabic.
Job Type: Full-time
Education: Bachelor's (Preferred)

Local Transfer Candidate can apply with Immediate hiring.

Experience:
BPO: 2 years (Preferred)
Operations management: 5 years (Preferred)
Team Management: 5 years (Preferred)
Language:
English (Preferred)
Hindi (Preferred
Interested candidates may send their CVs to

Basic Details

Location : Kuwait City , Kuwait

Qualification :

Posted :

Job Type : Full-Time

Company : Kuwait Jobs

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