IT Help Desk Support Specialist

IT SUPPORT

Job Id :100170834

Description

Key Responsibilities:

- Provide first-level technical support for hardware, software, and network issues.

- Respond to and resolve user incidents in a timely and professional manner.

- Document and track issues using a helpdesk/ticketing system.

- Install, configure, and maintain user PCs, printers, and software.

- Educate users on IT best practices and company policies.

- Escalate unresolved issues to system administrator or application specialist.


Qualifications and Skills:

- Diploma or Bachelor’s in IT or a related field.

- 1–2 years experience in technical support or IT helpdesk role.

- Familiarity with Windows OS, Microsoft Office, and basic networking.

- Strong communication and customer service skills.

- Fluency in English and Arabic is a plus.



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Basic Details

Qualification :

Posted :

Job Type : Full-Time

Company : Kuwait Jobs

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