Helpdesk Admin Required

Admin

Job Id :100175431

Description

HIRING: Helpdesk Administrator

Key Responsibilities:
- Receive, log, and track all facility-related requests via phone, email, or ticketing system.
- Coordinate with relevant FM teams (maintenance, HVAC, electrical, housekeeping, security, etc.) to resolve reported issues.
- Monitor and follow up on requests to ensure timely closure and satisfaction.
- Maintain records of service requests, work orders, and FM reports.
- Provide updates to employees regarding the status of their requests.
- Assist in scheduling preventive maintenance and routine inspections.
- Escalate urgent or complex issues to supervisors or specialized teams.
- Support FM team in reporting metrics, trends, and recurring issues.

Requirements:
• 2-3 yrs of experience
• Total salary: KWD 295/- (8 Hours/ day)
Male candidates only

Interested candidates can share CV via WhatsApp: +4
(No calls, please. Only shortlisted candidates will be contacted.)

Basic Details

Location : Kuwait City , Kuwait

Qualification :

Posted :

Job Type : Full-Time

Company : Kuwait Jobs

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