Customer Service Representative (E-commerce)

Customer Service Representative (E-commerce)

Job Id :100186126

Description

Job Vacancy: Customer Service Representative (E-commerce)
Industry: Clothing & Fashion E-commerce
Location: Kuwait
Salary: 300 KD (Total Package)

Role Summary:
We are looking for a vibrant, tech-savvy Customer Service Representative to manage our online customer interactions. You will be the voice of our brand, ensuring a seamless shopping experience for our fashion community.

Core Responsibilities:

- Order Management: Handle customer inquiries and orders via WhatsApp and Social Media (Instagram/TikTok).

- Customer Support: Provide detailed information about clothing sizes, fabric types, and delivery timelines.

- Engagement: Respond to comments and direct messages professionally and promptly.

- Problem Solving: Resolve delivery issues or exchange requests efficiently.

Requirements:

- Experience: Previous experience in Clothing/Fashion E-commerce is highly preferred.

- Age: Below 30 years old.

- Visa: Must hold a valid Visa 18 (Transferable).

Skills: Excellent communication skills in English and Arabic; proficient in using WhatsApp Business and Social Media platforms.

Traits: Patient, multitasking, and has a "customer-first" attitude.

Please send CV in 69966048

Basic Details

salary : 300 KWD

Experience : 3 Years

Location : Shuwaikh , Kuwait

Qualification :

Posted :

Job Type : Full-Time

Company : Kuwait Jobs

Posted By: He Ba

Contact Info

Mobile : +965 69966048

Alternate Mobile : Not-Mentioned

Email : Not-Mentioned

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