Senior Account Manager (Telecom)

Senior Account Manager (Telecom)

Job Id :100193786

Description

-Identify prospect business opportunities and evaluating their position in the industry,
researching, and analyzing sales options.
• Meet and exceed sales target by recommending new opportunities and creating renewed
business by good account management.
• Conduct frequent follow-up on the prospects, negotiate and close the deals. Submit proposals
on a timely manner.
• Focus and promote new services and products by establishing contact and developing
relationships with prospects.
• Maintains relationships with existing clients by providing support, information, and guidance to
ensure renewed business opportunities.
• Ensure receiving approved contracts for services provided against email approvals & LPO basis.
• Create & Co-ordinate and conduct meeting request with Pre-sales Engineers & Customers & site
visit with Pre-sales engineer / IT Staff
• Record & update business leads and qualifying opportunities in CRM
• Review & monitor Lead to order closing cycle time in CRM
• Exert maximum efforts to avoid cancellations and resolve issues with clients.
• Identify service improvements or new services by identifying industry trends, market activities
and competitors.
• Follow-up on outstanding / pending commercial invoices for Strategic Customers
• Communicate customer complaints received from the Customers to CRD
• Timely submit Management Approved contracts to Customers
• Process Service Cancellation requests in the system without undue delay
• Prepare & submit business case study request to BD for new POP Node establishment.
• Recommend Revenue achievement from each of the established POP Nodes & report to
Assistant Manager.
• Maintains professional and technical knowledge by attending educational workshops; reviewing
professional publications; establishing personal networks; bench-marking state-of-the-art
practices; participating in professional societies.
• Maintaining up-to-date customer database
• Prepare/Renew/Cancel POP Node contracts with Real Estate Owners & Service Contractors
• Prepares business forecasts by collecting, analyzing, and summarizing information assigned by
CCO / Assistant Managers

Basic Details

Qualification :

Posted :

Job Type : Full-Time

Company : Kuwait Jobs

Posted By: Sharmila Lakhani

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