CUSTOMER SERVICE

Customer Service

Job Id :100137842

Description

• Maintaining a positive, empathetic, and professional attitude toward customers at all times.
• Responding promptly to customer inquiries.
• Communicating with customers through various channels.
• Acknowledging and resolving customer complaints.
• Knowledgeable on the services offered by the Company for possible upselling.
• Processing orders, forms, applications, and requests.
• Keeping records of customer interactions, transactions, comments, and complaints.
• Communicating and coordinating with colleagues as necessary.
• Providing feedback on the efficiency of the customer service process.
• Managing a team of junior customer service representatives.
• Ensure customer satisfaction and provide professional customer support.

Basic Details

Location : Sharq , Kuwait

Qualification : With experience as Customer Service and Bilingual

Posted :

Job Type : Full-Time

Company : BNCHR PLUS

Posted By: Karen Aviles

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