Merchant Support Officer/Manager

Merchant Support Manager

Job Id :100153571

Description

Job Opportunity: Merchant Support Officer/Manager for Fintech Company

Location: Kuwait City

Requirements:

- 2+ years of experience in merchant support or a related field
- Strong understanding of fintech industry and payment processing systems
- Excellent communication and problem-solving skills
- Arabs preferred
- Visa Type-18 (Ahli)
- Immediate joining

Job Description:

We're seeking an experienced Merchant Support Officer/Manager to join our fintech company. As a Merchant Support Officer/Manager, you will be responsible for providing exceptional support to our merchants, resolving issues, and ensuring seamless payment processing.

Responsibilities:

- Provide timely and effective support to merchants via phone, email, and chat
- Resolve merchant inquiries and issues related to payment processing, transactions, and account management
- Collaborate with internal teams, including sales, marketing, and technical support
- Develop and maintain strong relationships with merchants to ensure satisfaction and retention
- Analyze and report on merchant support metrics to identify areas for improvement

What We Offer:

- Competitive salary
- Opportunity to work with a dynamic fintech company
- Collaborative and supportive work environment

How to Apply:

Send your CV to 4 (WhatsApp)

Basic Details

salary : 500-700 KWD

Experience : 3-5 Years

Location : Kuwait city , Kuwait

Qualification :

Posted :

Job Type : Full-Time

Company : Kuwait Jobs

Posted By: Jobed Wathefa

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