IT Helpdesk Secretary In Kuwait

Secretary

Job Id :100164234

Description

Position for IT Helpdesk Secretary

Administrative Support:
• Schedule meetings, prepare agendas, and maintain records for the IT department.
• Draft and circulate official IT correspondence, memos, and reports.
• Act as a liaison between IT staff and other departments.
• Prepare purchase requests for hardware, software, and services.

Documentation:
• Maintain documentation for IT policies, procedures, and user guides.
• Keep inventory and records of IT assets and licenses.

User Account Management:
• Handle account creation, password resets, and user access issues (on AD)
• Maintain records of IT equipment and user assignments.

Technical Support
• Respond to user inquiries via phone, email, chat, or in person.
• Provide step-by-step technical guidance to users with the help of IT Engineer
• Log and track user issues in the helpdesk or ticketing system

Soft Skills Required
• Strong communication and problem-solving skills.
• Proficiency in Windows, macOS (optional), operating systems.
• Familiarity with Microsoft Office, email clients, and remote desktop tools.
• Ability to prioritize tasks and handle multiple responsibilities.
Female Candidate

Contact 97311676 or Send CV by whatsApp

Basic Details

salary : 350 KD

Location : Hawally , Kuwait

Qualification :

Posted :

Job Type : Full-Time

Company : Kuwait Jobs

Contact Info

Mobile : +965 97311676

Alternate Mobile : Not-Mentioned

Email : Not-Mentioned

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