Customer Experience Manager

Customer Service Manager

Job Id :100180484

Description

📣 We’re Hiring: Customer Experience Manager ⭐🤝

Are you a seasoned customer experience professional with strong leadership skills? Join our organization and lead service excellence, customer satisfaction, and operational quality across all touchpoints 🚀

📌 Position: Customer Experience Manager

🎓 Qualifications & Certifications:

🎓 Bachelor’s degree in Business Administration, Marketing, Sales, or a related field
📜 Professional certifications such as CCSP / CCPC are preferred

📈 Experience Requirements:

🏆 8–10 years of experience in Customer Experience / Customer Service or a related field
👔 Minimum 2 years in a managerial or leadership role

🧠 Key Skills & Competencies:

🔧 Strong knowledge of customer service operations, front office management & quality standards
👥 Excellent leadership, communication & team management skills
💻 Proficient in CRM systems, call center tools & performance reporting
📊 Strong problem-solving, analytical & decision-making abilities
🚦 Proven ability to manage service disruptions efficiently while ensuring business continuity

👤 Candidate Profile:

👨 Male only
🌍 Any Arab nationality
🛂 Visa: 18 Ahli
⚡ Immediate joining required

📲 Apply Now:
Send your CV via WhatsApp: 4

⚠️ Note: No calls please

✨ Lead customer excellence and make a real impact with a dynamic and growing organization!

Basic Details

salary : 600-700 KWD

Experience : 8-10 Years

Qualification : BBA / BBM / BMA

Posted :

Job Type : Full-Time

Company : Kuwait Jobs

Posted By: Rizwan Hamdule

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