IT Operations Executive – 3PL / Logistics

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Description

Location: Shuwaikh

Industry: 3PL / Warehousing & Logistics



Job Summary:

We are looking for an IT Operations Executive to manage and support our logistics IT ecosystem, including e-commerce platforms, WMS, servers, networks, and internal users. The role will work closely with stakeholders, vendors, and internal teams to ensure smooth day-to-day IT operations across our 3PL facility.



Key Responsibilities:

Application & Platform Management

-Manage and support Shopify, WooCommerce (multi-tenant architecture), and UPayment integrations.

-Handle client requirements, changes, testing, and issue resolution.

-Test applications and APIs before deployment and during ongoing enhancements.

-Coordinate with developers and vendors for fixes and improvements.

-Track and manage ongoing IT projects and operational tasks.



WMS & Logistics Systems

-Manage, support, and troubleshoot Warehouse Management System (WMS) operations.

-Assist operations team with WMS user issues, configurations, and reports.

-Coordinate system changes related to inbound, outbound, inventory, and integrations.

-Server & Infrastructure

-Manage in-house application hosted on 3rd Party server.

-Monitor server performance, uptime, backups, and basic security.

-Coordinate with hosting providers or vendors when required.



Network & Hardware Support

-Manage local network, switches, routers, printers, scanners, and warehouse IT equipment.

-Troubleshoot all hardware and software issues across office and warehouse.

-Ensure minimal downtime for operations.



Access & Security

-Manage user roles and access control across applications and systems.

-Ensure proper IT access governance for employees and clients.



Stakeholder Coordination

-Act as point of contact for IT-related projects, vendors, and external partners.

-Translate business requirements into IT actions.



Required Skills & Experience

-3–6 years experience in IT support / systems / operations.

-Hands-on experience with Shopify and WooCommerce.

-Experience supporting WMS or ERP systems (logistics experience is a big plus).

-Basic to intermediate knowledge of:

-Servers (Linux/Windows)

-Networking (LAN/WAN, routers, switches)

-APIs & application testing

-Strong troubleshooting and multitasking skills.

-Experience working in warehouse or logistics environment preferred.



Preferred Qualifications

-Experience in 3PL, logistics, e-commerce, or warehousing.

-Knowledge of payment gateways (UPayment or similar).

-Ability to coordinate multiple vendors and stakeholders.

-Good documentation and reporting habits.



Soft Skills

-Strong communication & coordination skills

-Problem-solving mindset

-Ability to work independently in a fast-paced operations environment

-Comfortable supporting both office and warehouse teams



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Basic Details

Location : Shuwaikh , Kuwait

Qualification :

Posted : 4 months ago

Job Type : Full-Time

Company : Kuwait Jobs

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