IT Operations Executive - 3PL / Logistics (Urgently Hiring)

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Description

Location: Shuwaikh
Industry: 3PL / Warehousing & Logistics
Salary: 300-500KD

Job Summary:
We are looking for an IT Operations Executive to manage and support our logistics IT ecosystem, including e-commerce platforms, WMS, servers, networks, and internal users. The role will work closely with stakeholders, vendors, and internal teams to ensure smooth day-to-day IT operations across our 3PL facility.

Key Responsibilities:
Application & Platform Management
-Manage and support Shopify, WooCommerce (multi-tenant architecture), and UPayment integrations.
-Handle client requirements, changes, testing, and issue resolution.
-Test applications and APIs before deployment and during ongoing enhancements.
-Coordinate with developers and vendors for fixes and improvements.
-Track and manage ongoing IT projects and operational tasks.

WMS & Logistics Systems
-Manage, support, and troubleshoot Warehouse Management System (WMS) operations.
-Assist operations team with WMS user issues, configurations, and reports.
-Coordinate system changes related to inbound, outbound, inventory, and integrations.
-Server & Infrastructure
-Manage in-house application hosted on 3rd Party server.
-Monitor server performance, uptime, backups, and basic security.
-Coordinate with hosting providers or vendors when required.

Network & Hardware Support
-Manage local network, switches, routers, printers, scanners, and warehouse IT equipment.
-Troubleshoot all hardware and software issues across office and warehouse.
-Ensure minimal downtime for operations.

Access & Security
-Manage user roles and access control across applications and systems.
-Ensure proper IT access governance for employees and clients.

Stakeholder Coordination
-Act as point of contact for IT-related projects, vendors, and external partners.
-Translate business requirements into IT actions.

Required Skills & Experience
-3–6 years experience in IT support / systems / operations.
-Hands-on experience with Shopify and WooCommerce.
-Experience supporting WMS or ERP systems (logistics experience is a big plus).
-Basic to intermediate knowledge of:
-Servers (Linux/Windows)
-Networking (LAN/WAN, routers, switches)
-APIs & application testing
-Strong troubleshooting and multitasking skills.
-Experience working in warehouse or logistics environment preferred.

Preferred Qualifications
-Experience in 3PL, logistics, e-commerce, or warehousing.
-Knowledge of payment gateways (UPayment or similar).
-Ability to coordinate multiple vendors and stakeholders.
-Good documentation and reporting habits.

Soft Skills
-Strong communication & coordination skills
-Problem-solving mindset
-Ability to work independently in a fast-paced operations environment
-Comfortable supporting both office and warehouse teams

Ideal Candidate - Non-Muslim, Indian, Male

Kindly send CV to

Basic Details

Location : Shuwaikh , Kuwait

Qualification :

Posted : 1 month ago

Job Type : Full-Time

Company : Kuwait Jobs

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