Operations / Exchange.CO Job In Kuwait

Others

Job Id :100149287

Description

Deal directly with internal clients and business areas either by telephone, electronically, or face to face
· Respond promptly to customer inquiries in a professional manner

· Liaise between Operations and Relationship Managers as well as other business partners in Risk, Compliance, and Legal.
· Assist management with identifying process improvements and work flow changes to improve customer experience and process efficiencies.
· Provide customer service and assistance to Relationship Managers on investigations, and general support.
· Ensure policies and procedures are current and consistent with various Bank or Exchanges companies requirements. Minimum of an annual certification required.
· Ensure proper controls are in place to mitigate risks or exposure to the firm.
· Monitor and evaluate the adequacy of existing services provided and related procedures and look to make improvements
· Provide assistance with system testing, and implementation of special Projects
· Responsible for effective implementation of new procedures, systems, process changes, and initiatives impacting the payment operations in general
· Daily EOD settlement and verification.
· Provide oversight for the Offshore GSC teams, escalate to management accordingly.
· Conduct testing for Helios reporting with the Control Owner.
· Research inquiries on same day payments transactions.
· Verification and release of all payment entries done on the payments systems.
· Assist in functionality of all equipment, SWIFT. Any systems problems must be addressed immediately to guarantee processing of the payments.
· Support and provide a high level of quality service to Relationship managers / Front Office.
· Provide adequate training to the staff.
· Review yearly Goals and Objectives, and Year End self-evaluations.
· Additional responsibilities are to support other Operations departments'' functions, as needed.
· To maintain internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators.
· Monitor ensure proper settlement. Verify daily log of all deals, transfers and payment orders
· Review daily reconciliation and investigation of the Nostro and Suspense accounts
If you are interested, email us and send your CV


Basic Details

Location : Farwaniya , Kuwait

Qualification :

Posted :

Job Type : Full-Time

Company : Kuwait Jobs

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